Effective Date: December 11, 2024

Green Leaf ("we," "our," or "us") is committed to protecting your privacy and safeguarding the confidentiality of your information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

 

1. Information We Collect We may collect the following types of information:

a. Personal Information

• Name

• Address

• Phone number

• Email address

b. Health Information

• Medical history

• Diagnoses

• Treatment plans

• Insurance details

c. Website Usage Data

• IP address

• Browser type

• Pages visited

• Interaction with online forms

 

2. How We Collect Information We collect information directly from you through:

• Online forms and secure portals

• Phone calls or emails (secure methods recommended for sensitive information)

• In-person interactions at our office

We may also receive information from your insurance provider, referring physicians, or other healthcare professionals involved in your care.

 

3. How We Use Your Information We use your information to:

• Provide, coordinate, and manage your healthcare services

• Submit insurance claims and process payments

• Communicate with you regarding appointments, treatment, or updates

• Improve our services and website functionality

 

4. Disclosure of Your Information We do not sell, rent, or share your information for marketing purposes. We may disclose your information under the following circumstances:

a. For Treatment, Payment, and Healthcare Operations (TPO)

• Sharing with other healthcare providers involved in your treatment

• Submitting claims to your insurance provider

• Internal quality improvement efforts

b. When Required by Law

• To comply with legal obligations, court orders, or subpoenas

c. With Your Authorization

• When you provide written consent for specific uses or disclosures

 

5. Your Rights Under HIPAA As a patient, you have the following rights regarding your health information:

a. Access
You have the right to access and request a copy of your health records. Requests must be submitted in writing.

b. Amendments
You may request corrections to your health records if you believe they are inaccurate or incomplete.

c. Restrictions
You may request limitations on the use or disclosure of your health information, although we may not be able to accommodate all requests.

d. Confidential Communications
You may request alternative communication methods, such as contacting you via a different phone number or email address.

e. Accounting of Disclosures
You have the right to request a list of disclosures of your health information, excluding disclosures for TPO purposes.

 

6. How We Protect Your Information We implement administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of your information, including:

• Encryption of sensitive data

• Access controls and authentication

• Regular staff training on HIPAA compliance

• Secure storage and disposal of physical and electronic records

 

7. Use of Cookies and Tracking Technologies Our website may use cookies to enhance user experience and analyze website usage. You can adjust your browser settings to disable cookies, although some features of the website may not function properly.

 

8. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing information.

 

9. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in practices, regulations, or technology. Updates will be posted on our website, and the "Effective Date" will be revised accordingly.

 

10. Contact Information If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Green Leaf
(925) 386-6037
info@greenleafpsych.com

302 Village Square
Orinda CA 94563

978 Second Street
Lafayette, CA 94549

By using our services or website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.